Please note that orders may experience shipping and lead time delays due to the current situation.

Terms of Use

Last updated: October  22-2015

The Terms of Use together with the Shipping Policy, Returns Policy and Privacy Policy form the agreement between the customer (“You”) and Design Louis George Inc. (“DLG”) with respect to all of these subject matters.

DLG reserves the right to change, modify or delete any of these Terms of Use or Policies without any prior written notice so it is important for you to review them before using this Website.

Each time you access and browse the designlouisgeorge.com Website you are agreeing to the Terms of Use and Policies posted at the time.

Please do not us this Website if you are not in agreement with any of the following Terms of Use:

Lawful Use

  • You must be of legal age in the jurisdiction where you access this Website to purchase merchandise
  • You may not use this Website for any illegal or unauthorized purpose
  • Your use of this Website is solely for personal, non-commercial purposes and is limited to:
    • Browsing and reviewing product information
    • Purchasing merchandise
    • Providing personal information which is governed by our privacy policy
  • You agree not to misrepresent your identity or location as a user
  • You agree to be accountable for all of the activities carried out in your password protected DLG account
    • You are responsible to keep your password secure
      • DLG is not liable for your failure to keep your account and password secure
    • You are responsible for all the information transmitted and the consequences of any of its inaccuracies
  • Your use of this website does not grant you any ownership rights to DLG’s content
    • Any reproduction, copies or links to the Website without the express written consent of DLG are strictly prohibited
  • DLG reserves the right to terminate an account and refuse or cancel an existing order if any of the lawful terms have been violated
  • The use of this Website is governed by the laws of the Province of Quebec and the laws of Canada applicable therein.

Products and Pricing

  • All prices listed and quoted are in Canadian dollars
  • Online pricing does not always match pricing at the DLG retail location
    • Handling of the price discrepancy is at the sole discretion of DLG management
  • DLG does not offer price adjustments if the online merchandise is marked down after the order is placed
  • DLG will accept the cancellation of an order within 24 hours of the timing of the initial order placement
    • You have to contact customer service to cancel the order within the 24 hour timeframe
  • DLG is not responsible for typographical errors in price or product description
    • DLG reserves to right to correct the errors at any time without prior notice
    • DLG reserves the right to refuse or cancel an order due to such error
  • DLG does its best to accurately display the actual product colors on this Website
    • DLG does not guarantee that the users monitor will display the exact product color
  • DLG reserves the right at its sole discretion without prior notice to:
    • Limit the quantities of an item sold
    • Change the product description
    • Change the product pricing
    • Discontinue a product

Canadian Sales Tax

  • All international or USA-based purchases are exempt
  • The required Federal and Provincial sales taxes based on shipping address will be applied to all purchases made in Canada

Payments

  • We only accept payment through PayPal
    • You can use your existing PayPal account or pay by credit card even if you don’t have a PayPal account
    • You can refer to www.paypal.com for further details 

Disclaimer

  • Your use of this Website is at your own risk
    • We do not warrant that this Website will be error-free, free from viruses or other harmful components
    • The functionality of this Website may be affected by factors beyond DLG’s control
      • We may make changes to the features or functionality of our Website at any time without notice
  • DLG, its officers or employees will not be responsible or liable for any damages or losses directly or indirectly related to the use or inability to use this Website

Contact

  • Any questions or comments should be addressed to DLG by either:
    • Email: info@designlouisgeorge.com
    • Phone: 514 844-0671
    • Toll free: 1 855 544-0671
    • In person: 4360 Chemin de la Côte-de-Liesse, Mont-Royal, Quebec, H4N 2P7